FAQ

How do I contact Armhunter Apparel?

You can contact us by the email provided here : help@armhunter.com

 

How can I cancel an order?

To cancel your order before it is shipped, please contact us at (661) 201-3346.

 

What forms of payment do you accept?

Master Card, Visa, American Express and Discover Card

 

When will my order ship?

We do offer same day shipping if order is placed by 1pm Pacific Standard time Monday through Friday. This Excludes Pre-sale/Pre-order items. Ordered on weekends and holidays will start processing on the next business day.

*** NOTE:  THIS ONLY applies to normal apparel in stock. Kimonos and special releases are EXCLUDED. Kimono releases will ship within the estimated time given in the details of the product description.

 

Where do you ship?

We only ship within the United States. We will be working on shipping to other countries soon.  We also offer the option for In Store Pick Up for Southern CA customers.

 

What happens if I did not receive my order?

If for some reason, you did not receive your order, please contact us at (661) 201-3346 or via email at help@armhunter.com. Customers will be responsible for return shipping costs for all refused and undeliverable packages, as well as, packages sent to an incorrect address.

 

What happens if I did not receive my complete order or my order is damaged?

If you are missing an item(s) or an item is damaged, please contact us immediately at (661) 201-3346 or via email at help@armhunter.com. Please do not dispose of the packaging the order came in. You will be required to fill out a claim form with UPS, so we can investigate further.

 

Can I cancel a pre-order item?

If you would like to cancel a pre-order, you must cancel before the item ships. Any cancellations made after the item ships may be subject to a cancellation fee of ten (10%) percent of the purchase price.